Shipping policy

Introduction

Thank you for shopping at [Your Company Name]. We are thrilled to offer a curated selection of unique and rare houseplants that you'll love. Below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within [2-3] business days. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in shipment, we will contact you via email or telephone.

Shipment to P.O. Boxes or APO/FPO Addresses

We ship to addresses within the U.S., U.S. Territories,

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes

The simply rooted mama is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

The simply rooted mama is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our [Return Policy] provides detailed information about options and procedures for returning your order.

California and Hawaii Shipping

Please note: We ship bareroot to California and Hawaii.

Contact Us

For more information about our shipping policy or if you have questions, please contact us at thesimplyrootedmam@gmail.com

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Thank you for choosing us for your rare plant needs.

Sincerely,
Kristin 🌱